Our Commitment to Innovation and Excellence
FIQS is dedicated to empowering commercial businesses with a secure platform that simplifies management of soft drink dispensing equipment. Our mission centers on reliability, efficiency, and responsive support, ensuring clients can easily order parts, report faults, and maintain seamless operations.
Comprehensive Insight into Platform Performance
Explore vital statistics that demonstrate FIQS’s effectiveness in managing dispensing equipment and streamlining business operations.
350
Registered Locations
Number of commercial sites successfully onboarded and verified through our secure registration process.
1200
Spare Parts Ordered
Total count of spare parts procured via our intuitive e-commerce catalog, ensuring uninterrupted service.
85
Technician Callouts
Instances where expert technician interventions resolved complex equipment faults reported through our system.
Secure Solutions, Verified Excellence
Explore our certifications, advanced security protocols, and industry accolades that guarantee dependable service.
ISO 27001 Certified
Our platform meets ISO 27001 standards, ensuring top-tier information security management you can rely on.
PCI DSS Compliance
We adhere to PCI DSS regulations, safeguarding your payment data with rigorous security measures.
Industry Partner Award
Recognized as a trusted partner by leading beverage equipment associations for our innovative platform.
Knowledge
FIQS Core → Company Knowledge → Site Knowledge → Technician Experience
At the heart of our knowledge management system is a structured approach that ensures valuable engineering insights are captured, validated, and retained within the company.
Technician Experience
Field technicians are on the front lines, encountering real-world challenges and uncovering practical solutions every day. Their discoveries and experiences represent a critical source of knowledge that can improve processes, solve recurring issues, and enhance overall operational efficiency.
Review and Approval Process
To maintain the highest quality and reliability of our knowledge base, technician discoveries undergo a thorough review process. Before any new information is incorporated into our official knowledge repository, it is carefully evaluated and approved by engineering experts. This ensures that only vetted, accurate, and actionable knowledge becomes part of our core resources.
Our Commitment
This layered approach—from FIQS Core to Company Knowledge, then Site Knowledge, and finally Technician Experience—helps us capture and preserve invaluable insights. The main goal is clear:
“Engineering knowledge that doesn’t walk out the door.”
By continuously capturing and refining the collective wisdom of our technicians, we safeguard our intellectual capital and empower our teams to perform at their best, now and in the future.